(8 Ways) Fix: Boost Mobile visual voicemail not working

If you are experiencing the Boost Mobile visual voicemail not working issue, this article is for you.

Visual Voicemail is a helpful feature that lets you see and manage your voicemail messages directly on your phone. 

Recently, there’s been a burning question on digital forums as to why Boost Mobile’s visual voicemail is not working.  

This article aims to provide fixes when Boost Mobile’s visual voicemail stops working. 

Let’s get started. 

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Fix: Boost Mobile visual voicemail not working

The Boost Mobile visual voicemail may not be working due to the voicemail inbox being full, connectivity issues with your carrier, call forwarding being activated, incorrect network settings, or a buggy app update.

Below, we have listed the top 8 quick and easy-to-follow troubleshooting methods that you can try to resolve the “Boost Mobile visual voicemail not working” problem.

Method#1: Check for Service Outage

The first troubleshooting step involves checking the service status of Boost Mobile. The Boost Mobile service might be offline which is why the visual voicemail is not working. To check the service status of Boost Mobile, head to websites like Telstra. If you’re experiencing broader issues beyond visual voicemail, such as Boost Mobile service not working, it’s also worth verifying if there are any widespread service disruptions affecting your area.

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Method#2: Declutter your Voicemail Inbox

The next thing you want to do is declutter your voicemail inbox and mobile device. If the Boost Mobile visual voicemail is not working, it is most likely due to insufficient storage on your device. Therefore, free up space on your mobile device and see if it resolves the issue. 

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Method#3: Reboot your Phone

Sometimes, simply restarting the mobile device can help you solve the Boost Mobile visual voicemail not working issue. A quick restart helps refresh the system and resolve any troublesome bugs in the app.

To reboot your phone, do the following:

• Step 1: Press and hold the Power button until the Power Menu appears
• Step 2: Select Restart or Power Off from the menu

Once your device restarts, check if the “Boost Mobile visual voicemail not working” problem has been fixed. If not, try other fixes mentioned below. 

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Method#4: Clear App Cache

If the Boost Mobile visual voicemail still isn’t working, try resetting the app cache. Here’s how: 

• Step 1: Open Settings on your Android device
• Step 2: Go to Apps
• Step 3: Locate the Visual Voicemail App and tap on it
• Step 4: Tap on Storage Info
• Step 5: Hit Clear Cache and Clear Data

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Method#5: Use an Older Version of the App

There are speculations on forums that visual voicemail has stopped working after the most recent system update. If this is the case, you can try installing the older version of the visual voicemail app.

Here’s how:

• Step 1: Head to the APKPure website
• Step 2: Download one of the old versions of the Visual Voicemail App
• Step 3: Check if the visual voicemail app starts working

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Method#6: Disable Call Forwarding

Call forwarding may sometimes disrupt the function of visual voicemails. Call forwarding redirects incoming calls before they reach the voicemail system. To address this, try turning off the call-forwarding feature and see if it resolves the issue..

To deactivate call forwarding, you can try doing the following:

• Step 1: Launch the Phone app on your mobile
• Step 2: Dial *73 and then enter your Number
• Step 3: Wait for the Call Forwarding to be deactivated 

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Method#7: Reset Network Settings

Misconfigured network settings can also interfere with receiving visual voicemails. To fix this, you may need to reset the network settings on your mobile device. Here’s how:

• Step 1: Open Settings
• Step 2: Tap on System
• Step 3: Tap on Reset Options
• Step 4: Select Reset Wi-Fi, Mobile & Bluetooth

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Method#8: Contact Boost Customer Care

If everything fails, feel free to contact Boost Customer Care for additional support. 

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Wrapping Up:

It can be extremely frustrating when Boost Mobile’s visual voicemail stops working. In this article, we have shared a series of straightforward troubleshooting methods that you can try to solve the Boost Mobile visual voicemail not working issue. By carefully following the steps mentioned in this article, you will be able to get your visual voicemail back up and running again in no time.